Merchant Terms & Conditions

Online agreement.

Internet Merchant Card Processing Terms & Conditions

1. Detailed description of goods and/or services:
Karmi Essentials is a business in the Jewellery and Accessories industry that sells and distributes Jewellery and Accessories.

2. Delivery Policy:
Subject to availability and receipt of payment, requests will be processed within 3-5 working days and delivery confirmed by way email.
(for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)

3. Export Restriction:
The offering on this website is available to South African, and International clients.

4. Return and Refunds Policy:
The provision of goods and services by Karmi Essentials is subject to availability. In cases of unavailability, Karmi Essentials will refund the client in full within 30 days. Cancellation of orders by the client will attract a 5% administration fee.

5. Customer Privacy Policy:
Karmi Essentials shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569.

6. Payment Options Accepted:
Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Karmi Essentials bank account, the details of which will be provided on request.

7. Card Acquiring and Security:
Card transactions will be acquired for Karmi Essentials via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer Details Separate From Card Details:
Customer details will be stored by Karmi Essentials separately from card details which are entered by the client on DPO PayGate’s secure site.
For more detail on DPO PayGate refer to www.paygate.co.za.

9. Merchant Outlet Country and Transaction Currency:
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

10. Responsibility:
Karmi Essentials takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

11. Country of Domicile:
This website is governed by the laws of South Africa and Karmi Essentials chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

12. Variation:
Karmi Essentials may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company Information:
This website is run by Karmis Pty Ltd (private company) based in South Africa trading as Karmi Essentials Pty Ltd.

14. Your Company Contact Details:
Company Physical Address:
P.O.Box 369,
Plumstead,
Cape Town

Email:
info@karmiessentials.com

Telephone:
+27 (0)82 955 5978

PayGate Details:

PayGate (Pty) Ltd
Registration no: 1999/017441/07
Tel: 087 820 2020
Banking: connect@paygate.co.za
www.paygate.co.za

TRADEMARKS
The names of actual companies and products mentioned herein may be the trademarks of their respective owners. Any rights not expressly granted herein are reserved.

SERVICE CONTACT:
info@karmiessentials.com,
webmaster@karmiessentials.com.